5 Best Headsets for Call Center in 2025 | Noise-Cancelling, Comfortable & Affordable

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Working in a call center can be stressful enough, but dealing with poor audio quality, uncomfortable headsets, or constant background noise only makes it worse. A low-quality headset can lead to miscommunication, reduced productivity, and even ear fatigue during long shifts. The good news is that the right headset can completely change your experience—offering crystal-clear sound, noise cancellation, and all-day comfort. To help you make the best choice, we’ve reviewed the 5 Best Headsets for Call Centers that combine performance, durability, and comfort, so you can focus on what matters most: delivering great customer service.

Overall best pick: Jabra Evolve 40 Professional Wired Headset

The Jabra Evolve 40 Professional Wired Headset is a solid choice for call center agents and professionals who spend long hours on calls. It delivers clear audio with excellent noise cancellation, making conversations sound natural and uninterrupted. The dual connectivity option with both USB and 3.5mm jack ensures compatibility with laptops, desktops, and mobile devices, which is a huge plus for those switching between platforms. Its lightweight build and cushioned ear pads provide all-day comfort, reducing strain during extended shifts. While it’s primarily designed for work, the headset also performs well with music, offering balanced sound quality. However, it may feel a bit tight for users with larger heads, and being a wired headset, mobility is limited compared to wireless alternatives.

Our 2nd best pick: Soothielec Bluetooth Headset with Noise Cancelling Microphone

The Soothielec Bluetooth Headset is designed with call center agents and remote workers in mind, offering reliable wireless performance and solid noise-cancelling features. Its lightweight build and cushioned ear pads make it comfortable to wear for long hours without causing ear fatigue. The included USB dongle ensures a stable connection for computers, while Bluetooth pairing makes it easy to switch between devices like laptops and smartphones. The microphone captures voices clearly, and the convenient mute button is a useful feature during meetings or customer calls. While the sound quality is crisp for calls, it’s not as rich for music lovers. Also, the plastic build feels a bit less premium compared to higher-end brands. Overall, it’s a practical and affordable option for professionals who need a dependable headset for daily use.

Our 3rd best pick: PrancyBt Bluetooth Headset with Microphone

The PrancyBt Bluetooth Headset is a versatile option for professionals who need a dependable headset for work, calls, and multitasking across devices. With Bluetooth 5.2 and a USB dongle, it delivers a stable connection and quick pairing whether you’re using a PC, laptop, or phone. The included charging base makes it easy to keep the headset powered up and ready to go, which is convenient for long workdays. The noise-cancelling microphone ensures your voice comes through clearly, even in busy environments, and the dedicated mute button adds flexibility during meetings. Comfort-wise, it’s lightweight and fits securely without feeling bulky. On the downside, the audio is more tuned for calls than for music, and the build quality, while decent, may not feel as premium as higher-priced models.

Our 4th best pick: Poly Voyager 4320 UC Wireless Headset

The Poly Voyager 4320 UC Wireless Headset is a premium choice for professionals who want reliability, comfort, and crystal-clear communication. With Bluetooth connectivity for PC, Mac, and mobile, it seamlessly switches between devices, making it ideal for hybrid work setups. The noise-canceling boom mic ensures your voice is always clear, even in noisy environments, and its certification for Teams and Zoom adds confidence for frequent virtual meetings. The included charging stand is a convenient addition, keeping the headset powered and organized on your desk. Comfort is another strong point—lightweight with soft ear cushions that hold up well during long workdays. While the sound quality for calls is excellent, the music experience may lack the depth found in dedicated headphones. It’s also on the pricier side compared to standard office headsets.

Our 5th best pick: LEVN Wireless Headset with Mic

The LEVN Wireless Headset with Mic is a practical and reliable option for professionals who spend long hours on calls. Its standout feature is the impressive 45-hour talk time, which means fewer interruptions for charging and greater productivity. The AI-powered noise cancellation works effectively, filtering out background noise so conversations stay clear even in busy environments. The included charging base not only keeps the headset powered but also provides a neat storage solution for your desk. Comfort is well thought out, with lightweight construction and cushioned ear pads suitable for all-day use. While the audio quality is excellent for calls, it doesn’t deliver the same depth for music playback. Additionally, the design feels more functional than stylish, which may not appeal to everyone. Overall, it’s a strong choice for call center and remote work needs.

Finding the best headset for call centers comes down to clear audio, reliable noise cancellation, and long-lasting comfort. From wired options like the Jabra Evolve 40 to versatile wireless models such as the Poly Voyager 4320 and LEVN headset, each of these top 5 picks brings unique strengths to boost productivity and improve communication. Whether you prioritize budget, battery life, or premium features, there’s a headset here that fits your needs.

👉 Upgrade your work setup today with one of these best call center headsets and experience the difference in clarity, comfort, and performance.